{"id":2103,"date":"2023-08-20T18:24:10","date_gmt":"2023-08-20T22:24:10","guid":{"rendered":"https:\/\/panza.ca\/terms-and-conditions\/"},"modified":"2026-03-30T17:11:49","modified_gmt":"2026-03-30T21:11:49","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/panza.ca\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t
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Terms and conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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General Terms and Conditions for the Use of the Software<\/h2>

1. Purpose of the Agreement<\/h3>

The purpose of these General Terms and Conditions of Use (the \u201cAgreement\u201d) is to define the terms and conditions governing access to and use of the software (the \u201cSoftware\u201d) provided by Logiciels Panza Inc.<\/strong>, a corporation duly incorporated under the laws of Quebec and registered with the Quebec Enterprise Register under number 1178421989 (\u201cPanza\u201d).<\/p>

2. Acceptance of Terms<\/h3>

By accessing, installing, or using the Software, the user (the \u201cUser\u201d) acknowledges having read, understood, and agreed to be bound by this Agreement without reservation.<\/p>

3. Grant of License<\/h3>

Subject to compliance with this Agreement and payment of applicable fees, Panza grants the User a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Software solely for the User\u2019s internal business purposes.<\/p>

The User shall not:<\/p>

  • copy, modify, or create derivative works of the Software<\/p><\/li>

  • reverse engineer, decompile, or attempt to extract the source code<\/p><\/li>

  • resell, lease, sublicense, or otherwise distribute the Software<\/p><\/li><\/ul>

    4. Subscription and Fees<\/h3>

    Access to the Software is provided on a subscription basis and is subject to monthly fees.<\/p>

    Fees are billed in advance on a monthly basis, unless otherwise specified in writing. All fees are non-refundable unless otherwise required by applicable law.<\/p>

    Panza reserves the right to modify its fees upon prior notice to the User.<\/p>

    5. Payment Terms<\/h3>

    The User agrees to pay all applicable fees in accordance with the terms specified in the applicable service agreement or invoice.<\/p>

    Failure to make timely payment may result in suspension or termination of access to the Software.<\/p>

    6. Payment Processing Disclaimer<\/h3>

    Panza does not process payments directly. Payment transactions are processed by third-party providers, including but not limited to Clover.<\/p>

    Panza shall not be held liable for:<\/p>

    • payment processing errors<\/p><\/li>

    • declined transactions<\/p><\/li>

    • chargebacks or fraudulent transactions<\/p><\/li>

    • delays in fund transfers<\/p><\/li><\/ul>

      7. User Responsibilities<\/h3>

      The User agrees to:<\/p>

      • use the Software in compliance with all applicable laws and regulations<\/p><\/li>

      • maintain the confidentiality and security of account credentials<\/p><\/li>

      • be solely responsible for all activities conducted under their account<\/p><\/li>

      • ensure the accuracy and integrity of all data entered into the Software<\/p><\/li>

      • maintain appropriate backups of their data<\/p><\/li><\/ul>

        8. Data Usage<\/h3>

        Panza processes data solely for the purpose of providing the Software and related services.<\/p>

        Panza may use anonymized and aggregated data for analytical and service improvement purposes. Under no circumstances will Panza sell the User\u2019s data.<\/p>

        9. Third-Party Services<\/h3>

        The Software may integrate with third-party services, including Clover.<\/p>

        Panza shall not be responsible for:<\/p>

        • the availability, reliability, or performance of such third-party services<\/p><\/li>

        • any modifications to third-party APIs or systems<\/p><\/li>

        • any data processing carried out by third parties<\/p><\/li><\/ul>

          10. Service Availability<\/h3>

          The Software is provided on an \u201cas is\u201d and \u201cas available\u201d basis.<\/p>

          Panza does not guarantee uninterrupted, secure, or error-free operation of the Software and may, at its discretion, suspend access for maintenance, updates, or other operational reasons without prior notice.<\/p>

          11. Limitation of Liability<\/h3>

          To the fullest extent permitted by applicable law, Panza shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to:<\/p>

          • loss of profits<\/p><\/li>

          • loss of revenue<\/p><\/li>

          • loss of data<\/p><\/li>

          • business interruption<\/p><\/li><\/ul>

            In all cases, Panza\u2019s total cumulative liability shall not exceed the total amount paid by the User in the three (3) months preceding the event giving rise to the claim.<\/p>

            12. Indemnification<\/h3>

            The User agrees to defend, indemnify, and hold harmless Panza, its officers, directors, employees, and affiliates from and against any claims, damages, losses, liabilities, and expenses arising out of:<\/p>

            • the User\u2019s use of the Software<\/p><\/li>

            • any breach of this Agreement<\/p><\/li>

            • any violation of applicable laws or regulations<\/p><\/li><\/ul>

              13. Suspension and Termination<\/h3>

              Panza reserves the right to suspend or terminate the User\u2019s access to the Software, without prior notice, in the event of:<\/p>

              • non-payment of fees<\/p><\/li>

              • suspected fraud, abuse, or misuse<\/p><\/li>

              • violation of this Agreement<\/p><\/li><\/ul>

                The User may terminate their subscription at any time, subject to applicable billing terms.<\/p>

                14. Intellectual Property<\/h3>

                The Software and all its components, including but not limited to text, graphics, logos, and code, are the exclusive property of Panza and are protected by applicable intellectual property laws.<\/p>

                No rights are granted to the User other than those expressly set forth herein.<\/p>

                15. Inventory and Tax Disclaimer<\/h3>

                Panza shall not be responsible for inventory discrepancies, stock inaccuracies, or tax calculations.<\/p>

                The User is solely responsible for compliance with all tax laws and reporting obligations.<\/p>

                16. Modifications to the Agreement<\/h3>

                Panza reserves the right to modify this Agreement at any time. Any modifications will be communicated to the User by appropriate means.<\/p>

                Continued use of the Software following such modifications constitutes acceptance of the revised Agreement.<\/p>

                17. Governing Law and Jurisdiction<\/h3>

                This Agreement shall be governed by and construed in accordance with the laws of the Province of Quebec and the applicable laws of Canada.<\/p>

                Any dispute arising out of or in connection with this Agreement shall be submitted to the exclusive jurisdiction of the courts of the Province of Quebec, judicial district of Montreal.<\/p>

                18. Entire Agreement<\/h3>

                This Agreement constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements, communications, and understandings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                Terms and conditions General Terms and Conditions for the Use of the Software 1. Purpose of the Agreement The purpose of these General Terms and Conditions of Use (the \u201cAgreement\u201d) is to define the terms and conditions governing access to and use of the software (the \u201cSoftware\u201d) provided by Logiciels Panza Inc., a corporation duly […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2103","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms and conditions - 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